Complaints and Grievances

Complaints can be made directly to RDA Carine, either verbally in person, by phone or in writing to a Coach, RDA Carine office, RDA Carine Committee Member or the National Office. A complaint may be made anonymously.

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In the first instance we advise that you try and resolve the complaint with the person that you have the issue with. However, we understand that sometimes this is not possible. 

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If you wish to make a complaint, but may feel uncomfortable approaching the person, you can approach a Coach, the RDA Carine office, a Centre Committee Member, the National Office or our Member Protection Information Officer. For further information, please refer to our Grievance Procedure and Complaints Management and Resolution Policy and Procedure.